Annual Service Contract
Having an Annual Service Contract with Office Technology means peace of mind for you as the customer.
We will call to your premises free of charge whenever you have a printing/copier issue and we also offer a telephone support service.
There are many variations of an Annual Service Contract, for example, toner inclusive, parts inclusive etc.
Our Sales/Service team are on hand at any time to discuss what Contract is most cost effective for you.
An Annual Service Contract will allow you to budget in advance, what the cost of running your machine will be.
Some consumable parts can be very expensive and will need replacing every so often, not to mention labour costs.
Maintenance agreements are available on almost all office machines including copiers, printers, shredders, fax machines etc.
Our fully qualified engineers are highly trained in the field and can offer full technical support to avoid any printer breakage (Preventative Maintenance).
Your equipment will be repaired to 100% factory specifications.
Our professional service personnel are trained, experienced and regularly re-certified to keep abreast of new technology and changes to existing products.
We bring a combined experience of over 100 years of repair experience to each job.
Our goal is complete customer satisfaction.
Average first time fix is 96.43% on Canon Office Printers
Our average response time to printer support service calls is 4 hours.
All HP, Brother, OKI, Epson, Canon, Lexmark printer repair services are fully guaranteed.
As part of your Cost per Print Contract you can avail of our Free eMaintenance remote management solution. This allows us to monitor your printers 24/7!
Some advantages of eMaintenance are:
- Cut administration with automated meter reading
- Save time with remote diagnostics
- Automate consumables ordering to maximise device uptime
- Use device usage profiles to influence deployment
- Designed for Canon multifunctional devices
To learn more, please call 01 460 44 44 or email email@example.com