Our Approach to Managed Print Services

Consult Implement Manage

Consult

All improvements are based on consulting with you and application of powerful analysis tools which allow you to understand every single step on the way to the best solution.

We capture all print information via software-based identification of printers, precise monitoring of current printer utilisation patterns and printing volumes. Then, we interview printer users to detect specific document work-flows, individual needs and service-level requirements.

Determine precise total cost of ownership (TCO) calculation with benchmarking against market costs and a detailed analysis of required and recommended print services to meet document-based business process requirements.

Then, we design a print environment that fits your company’s business needs.

Implement

A Managed Print Service (MPS) solution provides you with “change management” based on your bespoke requirements. It will include dedicated project management with organised and controlled processes from start to finish.

We provide detailed training for your users and administrators as well as second level training for key users and internal support people.

Manage

After having tested and established the new printer environment, we offer a scalable portfolio of services to run and manage your printers. Tailored to your requirements, these can complement existing information technology (IT) services or take over full responsibility, for your print fleet.

Proactive service, remote and on-site, automatic delivery of printer consumables and replacement parts.

Continuous supervision of all networked and locally attached printer devices to monitor the printers’ utilisation, status and alerts.

Regular management reports, review meetings and active searches for more improvements and optimisation of printer resources.

Our Approach to Managed Print Services

For more information, continue reading now or request a quick quote today:

Product Search

Contact Us Now!

Office Technology Ltd.
Riverview Business Park
Nangor Road
Dublin 12

P: 01 460 4444
E: info@officetechnology.ie

What Customers Say

SHRC Limited: “Office Technology’s service is super!”

Dalkey Lodge Nursing Home: “Office Technology’s service is outstanding.”

MLI International Schools: “Office Technology’s service is very helpful.”

Schindler: “Office Technology’s service is excellent.”

Sandyford Motor Centre: “Office Technology is great company to work with!”

Pneumatics: “Office Technology’s service is fantastic.”

Ardmore Lodge Nursing Home: “Office Technology’s service is great.”

T.J. O’Connor & Associates: “Office Technology’s service is very good.”

d’Amico Dry: “Office Technology’s service is very effective and extremely friendly.”

Woodlands Academy: “Office Technology’s service is very good.”

K & K Produce: “Office Technology’s service is brilliant.”

PJ Hegarty & Sons: “Office Technology’s service is excellent.”

J Coffey Construction: Office Technology’s service is perfect.

South Dublin County Partnership: Office Technology’s service is very helpful.

Children’s Medical & Research Foundation: Office Technology’s service is excellent.

Thanks for organising the new Canon printer for me last week. It is already paying dividends in terms of increased productivity which is great.

Outstanding customer service received from Office Technology.

dublin-city-partnership

I’ve just taken delivery of 4 toners for our photocopier, I presume that’s from the order placed this morning? If it is, that’s exceptionally fast and impressive.

All calls dealt with in a professional manner, friendly staff.

“Excellent Service, Staff are very Helpful & Friendly.”

“Nothing but a Positive Experience with Office Technology.”

“Service is excellent, Technicians very Knowledgeable, Always get a Quick Response.”

“Fast Service, Same Day Repair.”

“Technicians are Always Prompt to Respond.”

“Deliveries Always on time, Technicians Always very Helpful.”

“Fast Response Time, Reliable Service.”

“Technicians are Knowledgeable & Always Obliging.”

“Efficiency is priority to Office Technology.”

Ballymun Youth Action

“You deal with the best with Office Technology.”

Kevin Flanigan Estate Agents

“Friendly Service, Technicians are Very Knowledgeable.”

“Excellent Customer Service, Very Helpful with any Issues.”

“Reliable & Knowledgeable Service.”

“Friendly Service, Turn around time is Excellent”

“Overall Positive Experience, Communication is Excellent.”

“Technicians are a pleasure to deal with, no issue too small!”

“Staff are very knowledgeable; we have Confidence in the service.”

“A combination of helpful office staff and an assigned technician keeps us copying and printing.”

“Excellent Customer Service, Always very Helpful.”

“Good on Knowledge, Good on Care. Understand our products, that shows you care.”

“Efficiency and Urgency is always the priority at Office Technology.”

“Friendly efficient and knowledgeable staff, very pleased with products and service.”

“No comment required as the service speaks for itself.”

“Probably one of the friendliest service providers we have had at the IHF.”

“I wouldn’t use anyone else for our computer and IT requirements, and strongly suggest that businesses talk to Eamonn about their technical needs, preferably before something blows up in their office and they lose potentially vital information”

“I’ve found the remote access support works really well for me as I’m often on the road and need my system sorted on the spot. It’s easy to just log on, make the call, and get it sorted immediately.”

“Fast Response Time, Reliable Service.”

“Excellent Response Time & Communication.”

ATC Language & Travel

“Excellent to deal with, very customer friendly.”

Cooney & Co Solicitors

“Service speaks for itself.”

National Chemical Company