Get The Most Out Of Your Office Printer


Are you sick of Paper Jams?

Thicker and heavier weighted paper causes paper jams.

In order to avoid this problem you could choose the straightest paper path, which is most often the “manual feed tray”.

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Try to avoid two-sided printing on heavier paper since the sharp turns needed for duplex printing can cause problems.

Feeding paper through a tight path at high speeds, with at least one 180 degree turn, creates what is called a paper curl. When a paper curls too much in a machine, the edge drags during feeding.  This, in turn, jams the sensors.

The sensor jam occurs due to the curl’s dragging interrupting the machine’s timing.

In certain instances, the curl is great enough to cause an actual paper jam.  A sensor jam is easy to diagnose and remove because you can recognize it straight away — it causes an accordion-like paper shape.

Is your Office Printer not lasting the pace?

Low quality printing paper causes feed rollers to erode over time from pre-mature wear and tear. This erosion can cause dust accumulation in the paper path.

Once feed rollers are eroded to the point of no return, the rollers can not push the paper along the path any longer, as they can’t grip the paper properly.

Low quality paper also tends to be rougher, which causes issues with the separation of pages being fed through the paper tray, causing feed rollers and separation mechanisms to work harder, bringing back the age old issue of paper jams.

Paper dust is another unwanted attribute, in comparison to higher grades of paper. Paper dust not only effects image quality, but also causes paper to jam. In severe cases the dust can be visible on the black rubber of the transport rollers, turning them a greyish-white colour, which makes the rollers slicker and harder, which, again causes paper jams.

Ever wonder why your print quality is not as it used to be?

Rough and thick paper causes major problems with the machines toners, causing them to fuse improperly to paper. And without proper fusing, the freshly laid ink cannot ‘melt’ onto the paper as well as with thinner, sleeker paper.

The heat can be adjusted for thick paper, envelopes and labels to help with the fusing process, but there are limits to these adjustments and their effectiveness, so read the machines recommendations with this regard.

Finally, are there buttons or trays on your printer you avoid because you don’t know what they do, or an alien alarm flashes on the screen?

If something ‘doesn’t work’, go back to basics.  Please read the instructions of use or the manual to get the most out of your machine.

Do not avoid doing something or using a feature because you don’t know how to.

Make sure that the quality and thickness of the paper you use is in line with manufacturers’ recommendations.

Look up how to use all features or call your supplier’s Information Technology (IT) team and ask.

Barry Daly

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