Canon Partners

Canon Solutions Partner, Reseller Partner

 

Canon Partners

To achieve this status, Office Technology had to fulfill strict Canon criteria and was recently audited on-site by Canon. Some of the facts that resulted from this audit include:

  • Average response time to customer support calls is 3.2 hours
  • First-time fix with customer support call is an impressive 96.43%
  • Printer/copier uptime(is how often customer’s copier / printer is actually up and working) across all our customers is an equally impressive 97%
  • 78.72% of all copiers/printers purchased by our customers are colour devices Office Technology offer customers end-user training
  • We offer customers FREE PRINT AUDITS to help them determine how much they are currently spending on print output
  • Office Technology has modern showroom facilities where customers can come to see the latest Canon print technology
  • All our Canon accredited technical specialists and sales executives have access to Canon’s “Partner-net” which allows them to keep up to date with latest canon print technology developments and provide you with the most up to date information and technical support
  • Office Technology is accredited by Canon to supply “e-maintenance” which allows us to monitor your canon printer/copier remotely, 24 hours a day, every day
  • We have Microsoft Certified IT personnel to help you with your IT requirements
  • Office Technology conduct annual “Customer Satisfaction” surveys. You can see the results in our testimonials by scrolling down on the left hand side of this page

For more information call today 01 460 44 44 or request a quick quote

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Canon Partners